ST
Sophia T
1 reviews | Active since Jun 2012
05 Feb 2015, 08:19
Pathetic, useless service
Good day,<br> For the last five working days I have been trying to <br> a) open an account with Telkom, and<br> b) activate an ADSL line <br> <br> I've been listening to their ******* call centre music for HOURS each da, with no-one answering on the other side. This morning I've called as soon as they openend the service at8am, and I've been in connection with three different operators - none could hear me talking on this side and now I'm back to listening to the trrrible music. <br> Ihave also tried mailing them a few days ago - up till now I've only received an automated response. <br> How on earth is one supposed to get their attention???<br> This service is pathetic!
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Replies (1)Telkom's replyOfficial
07 Feb 2015, 10:43Hello SvT,
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Telkom's reply07 Feb 2015, 10:43
Official
Hello SvT,
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
Thank you for contacting us
We sincerely apologise for the inconvenience caused.
Your query has been escalated to the relevant department and feedback will follow soon.
Regards
Noleen Klein
Telkom Social Media Team
