PATHETIC USELESS AND EXPERTS AT AVOIDING ANY SERVICE AT ALL

<p>Iv been reading some of the Telkom reviews. It seems the same problems reoccur. I too have had endless problems since I began the contract for wi fi uncapped on 9 May 2016. Billing was incorrect to start off with. Wi fi endlessly not working and when a call is booked the clever technician will not contact you to arrange an appointment and VERY CLEVERLY PITCHES AT YOUR RESIDENCE AND CLAIMS "NO ACCESS TO PREMISES" ON HIS JOBCARD!!!!!!! He knows that the call is then passed on to the next idiot and as it has taken 5 or more days for him to react to the call after repeated enquiries made by my daughter on my behalf), I or my daughter then have to call again and again and be told the same thing "a technician will be despatched, has been despatched bla bla!!!!". If you ask to speak to a senior, they outwait you (cos you are on your cell phone or cut you off!!!). When you call back they claim to not know wht you are talking about even if you have names dates or times!!!! They are secure in the knowledge that there is absolutely nothing you can do!!!!!!!!!! I WANT A REFUND!!!!!!!</p> <p> </p>