Pathetic , unprofessional , worst company in south africa

I have 2 mobile contracts with Telkom, both LTE packages. Since October Telkom added a fibre product to my account with no confirmation or communication from my end or installation being done. I did not pay for it. It appeared on my Telkom bill under my mobile service. I opened a case and disputed it and they removed the service as of December 2025. The billing still appears on my account and now telkom , the pathetic service provider that they are, suspended my mobile accounts due to non payment even though I have made payment for the services I am using. I cannot understand the poor level of professionalism by Telkom. I expect my mobile services to be active because I have paid for it. I have opened a new case for the amounts to be waivered but I need to wait 72 hours even though it has been more than a week. I have made payment, but services been suspended due to the mess up on telkoms side. And now I am being affected because they are too pathetic to do things in a professional manner. This company is a joke. They should not offer consumer service. I think they should close down.