DS
Dieter S

1 reviews | Active since Apr 2015

15 May 2015, 19:37

Pathetic, unprofessional service from Telkom!!

I requested on the 2015-03-16 for my line be moved and 2months later, I still don't have a line. Original *** they cancelled after the *********** personnel changed the order too many times( I have no idea why they changed anything in the first place) so they were unable to fix it. This was after I had to go to a Telkom shop to help them!! This was on the 30/04/15. 6 Weeks after the request!! So after recapturing the request I had to fall in at the back of que due to their incompetence.<br> <br> New ***. They alerted me a day or 2 later that my appointment is scheduled for the 15/05/15(two weeks later). On the13/05/15 I received a sms confirming the appointment and all the details. Well the 15th has come and gone and I still don't have a line!!!!! they sms'ed me the following twice today: \ Dear Customer

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Replies (1)
Telkom
Telkom's reply15 May 2015, 19:53
Official
Hello Geeker0,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM111147.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team