RH
Roy H

1 reviews | Active since Mar 2013

06 Mar 2015, 17:46

Pathetic *********, Telkom should be in parliment

Logged over 15 hellopeter complaints already, logged a case with ICASA, who doesn't do jack, and telkom promises a rebate on billing for failed services, yet now threatens disconnection because I refuse to pay till they get their act together, their (Telkom) technicians are brilliant, 13 months and they cannot find the fault, 5 homes in my immediate area have the same issue, but as per Telkom. There is no problem. <br> Telkom suspend my service,I can barely use it as it is so it would not make a difference. And on suspension go **** yourselves, I will not pay for a service I did not receive. You are In Hand of multiple screen shots, multi tests by multiple technicians, yet no one can solve the problem... So a big GO **** YOURSELVES, I'll pay you R0.50 for what I used, the rest ... I have rights...

0
Replies (1)
Telkom
Telkom's reply06 Mar 2015, 17:57
Official
Hello roy2406,

Thank you for making contact with us.

Please be advised that we have received your query and we are attending to it right away. We do apologize for any inconvenience caused, feedback will follow the soonest.

Here is your ***

Regards
Ntsikelelo Ngcanga
Telkom Social Media Team