Pathetic Turnaround Time to fix Fault

<p>Reported a fault on the 5th of December and have since been calling Telkom daily to find out when they will come to fix my landline which i also use for business purposes. it is now over a week and they have not assigned a technician to the fault nor can they tell me when this will happen. PATHETIC service at such a high cost... Paying for not having a service! I am forced to disconnect my line and go with a more reliable service provider like Neotel..</p> <p> </p> <p>Thanks for nothing Telkom.</p>