Pathetic time-management and effort

<p>My grandparents went to the Telkom store at Vaal Mall to check the balance of their landline bill. After waiting in line for over an hour, they were forced to leave as they had not received any help. They are unable to stand for long periods of time due to their health but the consultants refused to offer any assistance. I expect this to be rectified quickly Telkom, you will be losing customers due to the attitudes displayed by your employees.</p>