AS
Alta S

1 reviews | Active since Dec 2011

03 Dec 2015, 10:16

Pathetic *******

Due for an upgrade. Went online picked the phone and the plan for me. NOTHING. Two weeks later sms respond yes to upgrade. Responded. Nothing. Then my bill comes and with the handset it was R109 per month. Now with no handset R456. Useless *******!!! I've been on the phone on hold for 40 minutes and NOTHING!!! Confrence calling.USELESS IDIOTS!!!

0
Replies (1)
Telkom
Telkom's reply03 Dec 2015, 12:16
Official
Hello moeg gepraat,

Thank you for making contact with us, we tried contacting you with no luck.

we understand why you wanted to bring this to our attention.

Kindly be advised that we have escalated your query to our Billing Team to further assist with your query and feedback will be provided.

We apologize for the inconvenience caused.

Your reference number:SM174210

Regards,
Launa
Telkom Social Media Team
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Best regards,