SG
Seleena G

1 reviews | Active since Nov 2016

02 Nov 2016, 18:54

Pathetic telkom service yet agsin

<p>Bought a 50gb data bundle last week Wednesday. Only worked on Thursday and apparently we used 8gb in one day . But we did not even download 1 item. Logged a call on saturday. 72 hours to resolve. Get a sms today saying query resolved. Data used today 7 gb. Logged another call 48 hours to resolve. The service is pathetic. </p>

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Replies (1)
Telkom
Telkom's reply03 Nov 2016, 08:39
Official

Good day.

Thank you for your post.

Please be advised that we have sent you an email & await your response for further assistance.


We apologize for any inconvenience caused.

Regards

William

Telkom Social Media Team