Pathetic Telkom service - nothing new

<p>I bought a Telkom LTE package last year June from Telkom, they installed my pointing device for the router only in October. I logged a call with the in November because the internet speed is very slow and its supposed to be "LTE". The call was logged on 18 Nov 2016 and its now the first of March 2017.</p> <p>How can telkom call this good sevice or even service at all, its PATHETIC to say the least!!!!!!</p> <p> </p> <p>Everytime i call the call centre all they can tell is that the call is with there service department and they will call me soon.</p> <p>I asked to speak to a manager to get this resolved, first time they put me thru to one of the managers who pronised me the moon and the stars, gave me his email address and never came back to me regarding the call.</p> <p>Second time i asked for the manager they put me on hold and i was on hold for an hour with no response.</p> <p> </p> <p>How can i get this resloved???? Is there no one at telkom that can catch a wakeup and just help the people who are actualy supporting them.</p> <p> </p> <p>Please help!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>****ed off,</p> <p>Dean</p>