Pathetic telkom service

<p>On 13 Dec 2012 I loogged a fault on Telkom's website for our two telephone no's:<br /> ********** and ********** </p> <p> </p> <p>Since then I have called every single day on 10210 to get an update as to the status of the fault. All I get is the same answer from day 1.</p> <p> </p> <p>"There is a cable fault. The technician was on site. He will call you to tell you the status".</p> <p> </p> <p>1. How can it take nearly six weeks to repair a cable fault?<br />2. If the technician was on site what has he been doing on site for the last six weeks?<br />3. Not a single person has contacted me regarding this issue.</p> <p> </p> <p>I run my business form home. I am forced to resort to use the assistance of some of my on site customers to do my personal banking and customer support (How embarrassing is this???).</p> <p> </p> <p>I now also have to physically go to my nearest bank branch to do some of my banking.</p> <p> </p> <p>This situation CANNOT carry on like this.</p> <p> </p> <p>It is clear to me that Telkom does not give a ****!!</p> <p> </p> <p>I need someone in management to contact me urgently regarding this issues</p> <p> </p> <p>Telkom FIX BOTH OF MY ****ED TELEPHONE LINES!!!</p> <p> </p> <p>Christian Giesen</p>