Pathetic Telkom Service
<p>@HelloTelkom @TelkomZA Is there anyone who can assist at Telkom offices ? I've been without adsl since early December shortly after it was repaired the first time and nobody can give me factual answers or even keep me me updated with the progress of our Telkom line that is dead due to cable theft, I was informed that it will be replaced with a wireless system however Telkom does not have stock. Surely Telkom has more than one option for these wireless systems, I went as far as saying that I will pay the cost if need be. This is pathetic service and unacceptable. Please can someone get on to it soonest, ***</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Good Day
Please can you advise how much longer before this issue is sorted? Getting really frustrated with Telkom.
Good Day
Please can you advise how much longer before this issue is sorted? Getting really frustrated with Telkom.
Just a few more months to go for the anniversary of my complaint which is still not sorted. Keep up the good work not servicing customers.
Just a few more months to go for the anniversary of my complaint which is still not sorted. Keep up the good work not servicing customers.
