pathetic telkom service

<p>Good day I signed up with Telkom the end of march as they had offered the unlimited data with certain packages. My device was convenienntly not available. Eventually when my device became available i collected was happy as i would receive 100 min. 1GB, 150MB all network data and of cause the UNLIMITED DATA till end of june2016. I thne received a text on the 05 April saying that my data has been paused as i am using out of data bundle. Shocked am i as i thort i had unlimited data. I had contact telkom every day since the 7 april and no feed back no data. sending me back and forth to the store and back. While sorting my query my phone was suspended (I didnt even have my phone for one month, maybe just a week). So i could not use my phone for the month of April. My phone was then activated on the 8 May and again i only received 1 GB of data. stressed i am as i thort that now that my phone is on that they actually fixed my data issue. Nope. Not the case. I received my bill for the month of May.... SHOCKING R1600. FOR SOMETHING I DID NOT USE. </p> <p>i DONT SEE WHY I WOULD HAVE TO PAY FOR THID FIRSTLY... yOU INCONVENIENCED ME GREATLY SO I DONT SEE THE NEED TO PAY FOR SOMETHING I NEVER HAD OR COULD USE. i AM SURE THAT IF I HAD TO OWE MONEY TO YOURSELF THAT YOU WOULD HAVE BEEN HARRASING ME WITH CALLS. Y NOT TRY THAT. Y NOT TRY HARRASING ME WITH CALLS TO GET THIS SORTED.. pLEASE CONTACT ME ASAP MY NUMBER IN QUESTION ***</p>