Pathetic Telkom Mobile Tokai service on more than one occassion.

<p>i have now dealt with 3 sales consultants at the Telkom mobile branch in Tokai. The first consultant informed me that if i pay my contract up (R500) then i would be able to take up a new contract as soon as the payment reflected only to be told that the contract could not be renewed until the renewal date which was only due the end of the following month. So i waited. i then took up a new contract on the 21st of May 2016 and was informed by a new salesperson that i would not have to pay the full amount of the contract for may and that the amount would be pro rata from the 21st up to the 25th of May. The contract itself is R350 a month and my bill for May and June is R620 which means they only discounted the amount that was paid for the data component which is normally R50 per month. when i questioned a female salesperson this morning she sarcastically explained that the charge of the device is R300 per month and it does not matter when in the month you take it. Why do these sales people not explain this. why would i take a phone and pay 2 months for it but i only had it for one month. this is pathetic and it happens quite often from what i gather.</p>