Pathetic Telkom Mobile Support

<p>As of June 2016 i upgraded my contract and included a mifi (portable Lte Modem) with my new upgraded phone. in the 1st week of having this new modem i figured that my phone which is also on telkom has a much faster internet connectjon than the modem. reported the issue to the store and the sales consultant and the manager told me that they do not have loan or new modems to replace it with. i asked to be called when stock arrives which i was never contacted for. i called telkom support nunerous times and had many cases but still the issue continues. they sent a tech to test the modem but he testes the network connection and said its a network issue. they sent anothet tech to my home who found that there is a network signal issue in my area. he advised network team is changing settings on the tour. i was then contacted 3 weeks ago to ask if there aas any improvment but thete was none. the consultant said they cancellations dept will call me to cancel. last week wed cancellations called me but i asked to be called on thursday as i was driving. on sat networks called and ask me the very same thing the consultant asked me 3 ago. what kind of communication is taking place at telkom? every time someone calls me its a new person then i have to repeat the issue. im sick and tired of the pathetic service i want this contract cancelled!!!! i had to connect on mobile data at this time 9 20pm just to connect and type this message out as the modem refuses to connect. i will never advise any one to take out a telkom contract as the after support is just very very poor.</p>