1 reviews | Active since Jul 2011
PATHETIC TELKOM MOBILE
I cancelled a contract within the 7 day cooling off period. They cancelled the contract, collected the device BUT have continued to bill me for a service I NEVER used. It is now nearly 4 months later and still they have not rectified my account. I will continue to reverse the debit order until they get it right. The one debit order was R2000 more than it should be. The call centre agent tells: "Ah just let it go through they will credit you". ***, do you have R2000 lying around???? Also, it will take me another 6 months to get my money back. This is Telkom MOBILE!! You are pathetic!!! (Case ***6). I called them again yesterday about the bill, " we will e-mail accounts Mam (for the 4th time) and what happens today, they debit my account with the incorrect amount AGAIN!! Might I also add, that this is NOT the agreed upon date for ANY debit orders from them. They just randomly debit my account. I will NEVER do business with you again and I will spread the word.
