Pathetic Telkom

We are so irritated and angry with Telkom. Every time we pay our account - the internet goes off whack!!! What are we paying for? Miserable, pathetic service with consultants that can't even speak english clearly... When there is something wrong - they simply say "it will be fixed as soon as possible"... Fat lot of good that ever does. Telkom doesn't even respond to messages posted on Hellopeter.com... Telkom is beyond useless but there is nothing that we can do. Like everything else in this country - service delivery sucks... I want service from them, NOT excuses!!!