Pathetic Telkom Billing department

Hallo Peter. Today I want to tell you how pathetic Telkom's service is. We made the biggest mistake in our lives to move from Vodacom to Telkom mobile, as we never ever had so many problems with Telkom's billing department and their pathetic mobile reception.<br> Since October 2015, Telkom Billing cannot get a debit order in place, and my account is constantly filled with inaccurate information, lies, deceit and NO response at all. We had to visit their outlets in a 4 month period, for more than 10 times, proving that our side is clear, but Telkom cannot get it right. Always wrong billing information, no corrections made by them. <br> The Mobile handset is the cut of, because of Telkom's pathetic service, and wrong billing information. After it was admittedly their mistake, we go and pay the money manually into their account, with correct reference numbers, but still after a month, it does not reflect, and the mobile phone is cut off again by Telkom. It is a total mess, constant battle and fight with them, logging calls with absolutely no response whatsoever from Telkom. After one month, it shows on their own system, Telkom billing has not even attended to the cases logged. Pathetic