Pathetic Telkom

I have both telkom prepaid sim and contract data sim cards in the same phone. I pay for 40 gigs monthly on contract that I can't use. The contract sim constantly has no access to internet thereby compelling me to I buy prepaid data which surprisingly always has access to internet. It is very clear what they are doing. This company has removed contact information from their website so that they do not have to deal with customer complaints. They keep selling these contracts they don't have capacity to fulfill. This is the very same old company that dismally failed on landlines and now their incompetence has grown up and graduated to mobile. There is absolutely no hope here. They don't care about criticism on this platform and social media. I will just cancel this mess and pay the the penalty than to spend another 12 months paying for garbage. No wonder they are hurriedly cashing out and selling this mess to their even more useless competitor