PATHETIC TELKOM AND THEIR FACEBOOK SHENANIGANS

WORST SERVICE PROVIDER!

I often tend to give businesses a chance and base my opinion on my experience. But YOH I should have taken note to the warnings about TELKOM!

I am out of the Country and my contract was coming to and end so I logged my account cancelation and then confirmed with the Facebook social team who glady assisted. It was pretty simple... UNTIL...

I noticed money debited from my account and then returned immediately more than my contract amount. I checked my statement and I owed R0.00 to telkom.

Next month I get a statement from telkom with an additional fee of R202.70 and R440 fee for the contract when it was R320 something. I then send all the screenshots to telkom and my bank statement.

All they tell me is that it's my fault that I did not have funds in my account and I have to pay a bank rejection fee of R202.70

I explained clearly that there is more than sufficient funds in my account which is clearly visible from my bank statement and I have attached the telkom statements which show the fees of R0.00

Social team and telkom need to wake up! They can't be so Dom!