LB
Leon B

1 reviews | Active since Feb 2017

13 Feb 2017, 13:01

Pathetic Telkom ADSL

<p>Telkom Voice and ADSL line went dead on Tuesday 7 Feb. Went in to telkom on Wednesday 8 Feb to report fault. Got Ref nr ********** 5. Friday went into the Knysna Branch of Telkom to find out progress. Was at shop at 8:30 but doors were only opened at 8:45. Fault was loged again and was told I am not yet on the tec list. After no feedback apart from the sms with the Fault ref and another one to confirm that a fault was already logged no feedback. Went to Telkom again Monday13 Feb to inquire progress. Got in touch over the phone with one Nolokhaya. She said she checked the line ?? and that there is no fault so the fault log was cancelled. No call or contact to confirm if the fault still presists....</p> <p>Had to log a new fault as the old one was canceled - new NR 36AEK130217 ( back to the end of the line so the operater can get a good responce rating for the first fault while doing nothing)</p> <p> </p> <p>Telkom watch out - the mobile operators are *****ing your show as that is how I currently run my job while you are twidling your thumbs.</p> <p> </p>

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