ML
Monique L

1 reviews | Active since Oct 2022

29 Oct 2022, 13:40

Pathetic Telkom !!!

I am utterly disappointed in Telkom. I ordered an Iphone online as my phone broke. Stating there is a 5-7 working day delivery waiting period. After 7 days I called to confirm my order as I haven’t received any information (tracking) just to find out they dont have any Iphones in stock. Th ek consultant told me they will be receiving stock the coming week. A week later I phoned again, still no stock. The consultant told me that I should go to an Istore and get a phone because they wont get stock soon.

I was upset and told her Telkom could at-least inform clients when they don't have stock of an order. She went off at me saying how many clients they have and how do I expect them to inform everyone!

I still dont know when I will receive my order. Im going to cancel my order on Monday and make use of another service provider.

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