Pathetic Telkom

<p>I ordered a new voice line to be installed on the 9th September 2016. </p> <p>The consultant told me i can expect the technician to install on the 15th September 2016.</p> <p>On the 15th i called telkom, to find out that my order was on hold for a payment that was needed to be made, when i spoke to the consultant she informed me that the installation line was free with the package i have taken out!</p> <p>Never the less that issue was sorted then a technician was booked for the 26th September 2016.</p> <p>The technician came through, his devices did not work, spent half the time checking his damn batteries, then he was trying to connect the old line that was not used for 5years, i wanted a new line THATS Y I ORDERED A NEW LINE! </p> <p>He then said he needs to escalate the matter to the "underground department" so they can load the line(shouldnt this have been done before he was sent out?)</p> <p>He said not to worry he will be back.</p> <p>I had to call Telkom a week later to follow up, then only was i booked for the tech to cme out again.</p> <p>The same idiot tech came back, he went around the block cause he needed to use telkom poles on some1 elses premises(why does telkom have there boxes in peoples yards!)</p> <p>After an hour wasted, i had to call me neighbour so he could get in.</p> <p>After that he needed to use some1 elses yard!</p> <p>Then after that, he left saying he has escalated the matter to some1 else to cut down trees! because he couldnt get to the telkom equipment(Now telkom cuts down trees? what about installing my damn line!)</p> <p>After calling telkom again, i got my next shceduling on the 18th October! according to telkom they can not get any1 to come through sooner!</p> <p>According to the consultant it takes 21days for a line to be installed! 21 days is up already!</p> <p>By the time my line is up, i bet another company will be in my area for Fibre!</p> <p>Wake up telkom! With the pathetic service and delays your'll have, once fibre is out, no1 will want to deal with your'll again! i cant wait to get rid of any dealings with Telkom! </p>