Pathetic Telkom

So disappointed with telkom. I purchased the s22 ultra on contract. I was told that within 7 days if there is a fault with the device to bring it back for replacement phone.... I returned within the 7 days with the phone as the battery died really quick and when i contacted Samsung directly they advised me to return back to store.... Telkom in chatsworth said they know they said that but they will send my phone for repairs.. I disagreed with them and now im on a contact with no mobile..... This i will not leave im going to involve lawyers and media. I should be credited because im paying for a service i dont have and i should get a new phone if im within the 7 days as its their fault i received a faulty device