PATHETIC TELKOM

Telkom came to remove my perfectly working handset to change it for a sim type handset. Since day one, the handset has been faulty. On my previous phone I also had international calling, but to activate it on the new handset, i have to call the number, that no body answers. I even went to Brooklyn mall to get them to open my international calling again, but even they (as a branch) couldn't get service. I tried now to report my faulty handset. The website gives you the option to report a fault, but you cannot actually report it, as you have to do a "self assessment" of the problem, and that is the end of it. I then chatted online with Akhona, who informed me to go to a branch and buy myself a new handset and while I was still replying, disconnected the chat, because I took to long to respond(according to them). I've been trying to solve this problem for almost 6 months now. I also know that it will not help to write this review, as nothing will happen from Telkom's side, but people.....PLEASE....STOP USING TELKOM!!!!