CN
Chantal N

1 reviews | Active since Apr 2014

03 Oct 2018, 08:10

Pathetic Telkom

I have never dealt with such an *********** company before, firstly their credit controller cannot give you a correct invoice, secondly they charge you a rejection fee even if you have done a manual payment a week prior. They say they wont go into your account if payment is done 7 days prior the debit order date and when you follow their instructions they still charge you and change their statement and because they want to rip you off, next they charge me 3 times for a show max subscription yet their system is not working or it's slow.

0
Replies (1)
Telkom
Telkom's reply29 Oct 2018, 14:32
Official

Good Day Chantal

Thank you for making contact with.

Please be assured we have processed the credit for the rejection fee.

If you have further queries, Please note that Telkom will soon no longer be a business that responds on Hello peter and we urge all of our customers to contact us via Twitter or Facebook for assistance so that our Social Media Special forces team can help resolve any issues or escalations you might have. Thank you. Click here https://www.facebook.com/TelkomZA/ or https://twitter.com/TelkomZA.

Regards

Telkom Social Media Team

Bronwyn

Best regards,