Pathetic Telkom

<p>Again my internet is on around 0.01mbps when it should be 4mbps as I've been contractually paying for for over a year. I call in about twice a week with the same problem (never been fixed for longer than 2 or 3 days).</p> <p> </p> <p>Now, this afternoon when I call the the business help line, as my ADSL line is a business line/account, the recording says my telephone number is not recognised as a business line???????? No transfre to another dept. No guidance as to what the problem could be. No nothing!</p> <p> </p> <p>That's it.....So now what. Been calling all the other numbers (ironically for a telecommunications company very few telephone numbers available - none on the telkom website) literally been on hold for over an hour, on all available numbers. No help available, no internet available can't run my business. </p> <p> </p> <p>Also, when i do speak to a human on the fault line, they confirm that the faults and lack of data or lack of internet service is on record, but I still have to physically go in and stand in a godawful queue to prove when my service was inadequate to qualify for the refund they so proudly advertise on their recordings I've had the displeasure of listening to for hours on end. Pathetic. Pathetic Pathetic!!!</p>