Pathetic Telkom

<p>My ADSL line was reported down on the 14th February 2017 and to date it has still not been fixed. Ever since the main cable from the exchange in Eekhornig Street Albertsdal had to be fixed, my line was never stable or at the speed it needs to be. This was already done in November 2016. So my troubles have actually been ongoing for more than 4 months now. Yesterday I phoned again to follow up on the status, I was just told with no urgency it was assigned to a technician yesterday morning, 14 March. This after an escalation the week before and assigned to another technician the week before that and it being reported a month ago already. Seems to me that they are a bunch of *********** idiots for having no less than 5 technicians assigned to my fault in the last month. I asked to speak to a manger, who surprise surprise was not available and busy on a phone call. I was told she, Lotoya is her name, would phone me back and they took down my details. This was as 2:36pm 14 March, some phone call I must say. I hope they are not using my money I pay every month for not having internet to fit the bill for that call, because previously I was promised a refund for the other 6 weeks my line was down, of which I haven’t seen a sent. Surely if you work on telecoms technical side it works the same on one street as the next? How come not one of these idiots can fix my line. Not one of the 4 Openserve vehicles in the area yesterday afternoon had my number on their schedule. Neither did any of the lazy ones parked at the exchange, a total of 7 non the less. They are so slack and useless they cannot even offer me fibre, which I am more than happy to pay for the installation, or tell me when fibre will be available to me. Seems like they just don’t give a damn and I must just wait until one of these useless lazy technicians decides to do some actual work.</p>