Pathetic systems at Telkom

Pathetic service from Telkom. My father app**** to have has internet cancelled, but instead they decided to cancel his landline as well even though the paperwork only opted for the internet to be cancelled. I have now had to go twice back to store (and stand in queues for hours) just to be told that they are reprocessing the order to have the landline reinstated. The eta given is always 3-4 working days and yet the landline still doesn’t work. The staff simply say there is nothing that they can do because the system doesn’t allow it. Fair enough. But then the system needs to be fixed, or better yet, redesigned. This is utterly pathetic. Because of Telkom’s poor systems my father is losing business because he cannot be contacted on his business’s landline. Come on Telkom, you are supposed to be a tech savvy company… how have your systems Never been upgraded properly? It’s 2022 now. Come on.