CF
Carlos F

1 reviews | Active since Feb 2016

10 Feb 2016, 11:56

Pathetic systems and service

I have sent Telkom 3 Emails to cancel my contract since December and i have phoned them. they say that they cant help me over the phone and that i must resend the mail and they will get back to me, but for some reason they don't get back to me and they are still billing me. I cannot believe how pathetic the service is at Telkom.

0
Replies (1)
Telkom
Telkom's reply10 Feb 2016, 15:25
Official
Hello carlos860819,

This response serves as confirmation that your query has been received.
Your reference number : SM199186.
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Telkom Social Media Team.