Pathetic Support service

After I upgraded to a 2MB line, we found that internet was dead. Reported it to MWEB ( who reported the fault with Telkom. After a couple days and a visit from a Telkom technician, we were told he had to reset the port remotely. No problem.<br> Received a call to say all sorted out and our internet was working. <br> We noticed that our phone line was dead. phoning the number gives a few short beeps and then dead line.<br> Reported this to Telkom (Cant remember the number given) and then a couple days later told the issue was resolved.<br> Tested the line and still dead.<br> There was no option to respond to the SMS and the tracking website is pointless.<br> So I just opened another fault report (27CEK311015) on 31 Oct.<br> I received SMS confirmation.<br> Received another message on the 3rd Nov and told the fault is in hand.<br> Was then told (via sms) on the 10th that the service is restored and if not to contact 10210.<br> I tested and the line was still dead.<br> Contacted 10210 about 6 times since then and keep getting cut off - once after 1 hour. Pointless line.<br> Still have no contact and no line.<br> Do Telkom actually give a damn and actually test a line before telling them everything's fine? Apparently not.<br>