IM
Izak M
1 reviews | Active since Mar 2015
04 Feb 2016, 23:50
Pathetic support--No support
I requested my ADSL line to be moved to new adress, after installation, internet worked for few hours, no telephone line working, no internet working, *********** call center personel, 3 days later no response, nothing working.<br> I am not surprised to see many people returning their Telkom equipment for various reasons..<br> <br> Is there any body that can help
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Telkom's replyOfficial
05 Feb 2016, 08:06Hello Izakmeyer,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results indicate defects on the line. We have reported the fault and the generated fault reference will be provided by SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results indicate defects on the line. We have reported the fault and the generated fault reference will be provided by SMS.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply05 Feb 2016, 08:06
Official
Hello Izakmeyer,
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results indicate defects on the line. We have reported the fault and the generated fault reference will be provided by SMS.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have interrogated the service and the test results indicate defects on the line. We have reported the fault and the generated fault reference will be provided by SMS.
***
Regards
Keagan
Telkom Social Media Team