Pathetic Support
My DSL line has been out of order since 10 Feb 2018. Daily I phone the support department and I keep getting the same song and dance... When will someone lift their behind to fix my Line? Escalation doesn't help either. Telkom is quick to take money or switch off lines when it suits them, but they can't be bothered to help loyal paying customers.
REF 222CRZ100218 ESCALATED REF : **********
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 Mar 2018, 08:28Good Day
Thank you for allowing us the opportunity to assist further on your query.
REF 222CRZ100218 is now closed, if you are still experiencing issues with your line, do not hesitate to log another query.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply18 Mar 2018, 08:28
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
REF 222CRZ100218 is now closed, if you are still experiencing issues with your line, do not hesitate to log another query.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,