Pathetic Speed and Service

<p>Hi, I have had the telkom 100gb lte package since the beginning of last year which costs me R1016 per month. At about June this year I noticed that the speed of my internet had decreased a lot and opened a query with their technical department. I used to average download speeds of 15mb and was only getting 1mb now. They sent a technician to my house and he said that the tower needed a firmware update to allow more connections during the night. It is now more than 3 months and nothing has changed, I have been contacting them weekly but the problem still persists. The problem started when they started to offer the uncapped lte for R599. I almost pay double the price for only 100gb of data that I cant use because my speeds are so slow!!!!! Why should I keep on paying if I am receiving this pathetic speeds? It looks like telkom is only worried about new customers!!!</p>