Pathetic Slow Service and Response

My landline *** has not been working for over a month .I called the call centre on the 26/7/15 ref 44 crz260715.No feedback or response after 2 weeks ..called again and received new escalation ref 718185..still nor repression after week .called call centre again only to be told that the escalation ref in not correct..new ref again 722 337..Technician goes out on the 12 August .I get home thinking phone is working and it was not working called the call center again and was escalated again .I was told by the call centre agent that telkom was short staff but you would see the telkom van parked for over a hour or 2 at the kfc or under a tree..yet they have no capacity to attend to calls..shocking...my phone still does not work .I was promised that the technican would contact me and Im still waiting..this is truly pathetic service..I am disappointing with telkom. I am told that there is a general line failure in my area yet every other home in our complex phone works..A line failure that takes now over a month to fix..Shocking!!!<br> Back