Pathetic Sevice

<p>When I signed up with Telkom. I asked for my DSL line to be put in a holding pool and have had nothing but problems. The billed me R669.00 for a DSL line that was meant to be in the holding pool as I get my internet service from AFRIHOST. Everytime I call to resolve the matter the nothing gets done. As soon as the person answering the phone hears it's a complaint they just put you on hold and hope you go away. My line as now being suspended and I am sick of dealing wih a bunch of nitwits. Telkom is by far the worst company I have ever had the displeasure of dealing with. They have caused me nothing but problems and are imcapable of providing a decent service, let alone a good one. <br /><br />Back in October a lay a complaint and have still never heard back from the manager that was going to phone me on the day the complaint was put forward. </p> <p> </p> <p>I get the feeling they just avoid the problem and make life as difficult for the client as possible in the hopes that they will just pay to make the problem go away. </p> <p> </p> <p>Then, at the end of the call they ask you to rate their service which you have just told them is useless, clearly they are not listening and do not care about their customers.</p> <p> </p> <p>I want this issue resolved and my line to be unsuspended, with immediate effect, as I do n ot have 48 hours for them to think up another excuse and cause me more of an inconvenience.</p>