Pathetic servoce

Since last year June I have had problems with wifi- connectivity. I have had to reboot router every second day just to get connected but not for long. I January I replaced router but problem persisted. On the 14 Feb 2015 I logged another call, technician came out the Friday and said nothing wrong with lines will come again the Saturday, he never came. <br> You call the call centre number you wait 45min still no one answers, its so frustrating yet they expect there payments month end for service not rendered. Its week 2 since last fault I logged and I still don't have any joy.<br> <br> I called them again today to follow up and was told now they have system issues.<br> This is the worst customer service I have every experienced.<br> I still have no wifi.<br>