Pathetic services from Telkom

<p>Telkom has been failing to debit my account but sends a statement that the account is paid and then a month later saying the account is in fact not paid and continues disconnecting the line and charging interest until we have to run in to do manual payments, numerous visits to the telkom store and calling their useless pathetic call centre who continously verifys that they have the correct bank details but fail to explain why they are not debiting the account but sending statements reflecting payment received only to have the line disconnected and upon questioning telkom they say it is in fact not paid. Bank statements have been sent to useless telkom showing that the account always has money available and it's them not doing their job. Last week Monday we requested a letter to verify what my monthly installment with telkom is and to date they say they are working on drawing up this letter. Telkom is really a pathetic entity and not consumer friendly at all, their consultants, call center agents and even Managers are useless. Telkom feedback sucks and is non existent as you have to call them to find ot what's happening. </p>