lC
leigh C

1 reviews | Active since Jan 2017

12 Apr 2017, 09:35

Pathetic services

<p>On the 28th of March I app**** for a Telkom uncapped WiFi router which was on special for R599 I app**** install and carnival mall gave all the documents required. Later that day I received a message saying it will be installed in 14working days with an order number and thanking you for choosing them as a service provider. </p> <p>Today I spent over an hour over the phone with Telkom help line to follow up on the order only to find there has been no order logged and they have no clue about an installation ever been logged for my house. </p> <p> </p> <p>I haven't even started my contact with them and I have problem, then do I really even want to do business with a company who is so confissed. </p> <p> </p> <p>I am disgusted by the services so far </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply13 Apr 2017, 09:24
Official

Hello leighclarke0

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,