Pathetic Services

Case num ********** 4 I called the centre last night,was promise a call from the supervisor Ms Tony Venter because she was on lunch still waiting. I have been paying my account for the last year manually via EFT,Why because Telkom can't just get it right,the last time i log a complaint was on the 16/10/2017 were they charge me for revise debit order,on my statement it show's from Telkom that that account is close,but yet Telkom goes into an account that i close,than they expect me to pay them that fee,are you so stupid,pathetic i've been calling you office none stop since March regarding that account that's been close,up until now i have more than 30 Cases log regarding my account just look at the profile.who's fault is it if Telkom staff cant do they work properly. Last night my lines has been cut why because i didn't pay them the revise debit amount,what more do you expect from a customer,what more do i need to do for Telkom to take note on what the complaint is all about while they busy trying to sort out the complaint they cut your line. i will call this breach off contract,this morning when i spoke to Nokfula Supervisor she advice me the case is close but i have no Knowledge of it. i will pay for 3-4 months EFT no problem than all of a sudden Telkom will go into my account on the 5th month an expect me just to pay,than after that they wont bother with that account for a month of 2 than its starts again. GET PEOPLE WHO CAN ACTUALLY DO THE JOB. what do you expect me to do now because im not going to pay for that debit fees,just because you don't know who to do your job. and if i cancelled my contract with you than you would expect me to pay you out for the contract,but im not getting the service that im suppose to get.