Pathetic Service. Zero Accountability.

My landline has been out of order for 9 weeks. What aggravates be is that for 9 weeks I have been hearing the same story. Furthermore my internet with another service provider is also impacted. I have made countless calls and numerous escalations to Telkom and no one gets back to you. Furthermore as a customer I am refused the surname of the Escalation Manager meaning I start from scrtatch each day. No consideration Customers. Telkom will pay for all my calls and mobile data. Never came across such an *********** company before.