Pathetic service yet again

<p>My reference number is 569CNK091116</p> <p>I have repeatedly logged complaints for you to attend to my DSL line with absolutely no joy.</p> <p>I pay for a 4Mbps line yet receive speeds way below 1Mbps and that happens only when the line actually works, which is hardly ever!</p> <p>I then decided to switch over to LTE in addition to my existing yet non-functioning DSL service as my area is not covered for fibre. After ages of battling with your callcentres I eventually received this. Within the 1st 10 days I realised that the 50Gb option I signed up for was inadequat and tried to upgrade but was told this would be impossible for 3 months. Fantastic! Your service is amazing. Here's a customer that wants to pay MORE but is refused! You people never seize to amaze.</p> <p> </p> <p>So here I am sitting with a LTE service that I can not upgrade as well as a DSL service which is not functioning yet when I report a fault I have to wait for weeks before I receive any response and when I do I get a sms stating that the fault has been resolved yet not a single tecnician was on site and the fault persists.</p> <p>What the **** are you idiots doing there? Is there anyone there who actually knows what they are doing and can resolve this **** immediately as I am sick and tired of your pathetic service at exhorbitant prices!!!</p>