Pathetic service with utter incompetence

Ive registered as a Telkom land-line and wifi subscriber over a year ago. Since becoming a subscriber, I have never been able to view my online statements and nor could I transact on their website. As a matter of fact, none of the options on the website works for under my profile. Ive contacted the call center roughly 30 times and asked them to rectify this issue. Every call I made to the call center was referred to someone else and after the call center agent transferred me to another agent, the phone call just dropped. Every time I requested to speak to a manager, the call center agent dropped the call on me. This is by far the worst service I have experienced from any company. This is pathetic service and utter incompetence. Sort your ********** service out Telkom! I received electronic feedback from their customer services consultant who advised that she will escalate and resolve the matter on 8 Jan. Up to this point I have heard nothing and nor has Telkom called to apologise or even asked what the problem is. This is disgusting and your (Tebogo Mongale) are ***********. Sort you lies and pathetic service out please.