Pathetic Service with No Help

<p>On the 1st September 2016, i called Telkom to complain about my line speed being so slow, that i cannot even download my emails. They proceeded to Reset the Ports and it increased the speed but to under 1Mb. bare in mind im paying for a 4mb line. On the 5th September 2016 my line was totally Dead. i called telkom every day since then to date and upon calling on the 21st September 2016 i received an sms stating that the line and connection will be restored on the 28th September 2016. today is the 13th October 2016 and i still have no connectivity but received a reminder to pay my Telkom bill. i call everyday asking for an Update and the Telkom call centre doesnt have a clue of when the line and connection will be reinstated. they tell me that it is a bulk fault in the area yet my line is the only one affected as all my surrounding Neighbours have connectivity. Telkom is pushing me from pillar to post with no idea what they themselves are doing. i do not get a response and confirmed date by tomorrow, i will be cancelling our business lines and will avise everyone i know to go with Vumatel Fibre.</p>