Pathetic service, wasting our time

<p>We app**** for an ADSL line in December, a few weeks later a technician came through and check all the lines and said they were fine. However the underground cables leading up to the house were faulty. Now after months of phone calls and trying to figure out when this problem would be resolved we got no answer. On Sunday the 23 April we saw the technicians fixingvthe underground cables. Now this week after 8 phone calls all over 15 mins long, to find out when the installation will be completed, we still have no answer. TELKOM has the worst customer service (if you get any). The call centre agents barely know what is going on. What is our next step. Where can we go.</p>