PATHETIC SERVICE. WAITING 4 MONTHS TO HAVE A LANDLINE INSTALLED

<p>I recently moved into a new apartment and ordered a landline from Telkom telephonically on the 6th of January. The sales consultant didn’t seem too keen to help me at first but after about an hour of mishearing and changing information, I had an order number. Two weeks passed and I heard nothing from Telkom regarding an appointment date. I then went to a Telkom store to enquire, not that they were of much use. On 27 January I received my appointment date via sms being 1 February. The date came, I took of work, and no one came. Tried to reschedule online but to no avail. Phoned Telkom thereafter and rescheduled for the Friday 3 February. Took off work again and no one came. Phoned again and rescheduled for the next Friday, 10 February. Received no confirmation sms but still took off work to wait for the technician. Surprise, No one came. Phoned the call centre twice to enquire what’s<br />going on. Both times my situation is escalated and someone will definitely contact me. Apparently on the system my order number doesn’t exist and I will be put on the new order list. The next available date is 3 April. It’s been two weeks and no one has contacted or attempted to contact me. I visited a Telkom store on 13/02/2017 to get clarity. Yet again they do nothing and nothing can be done. I’m out of options and don’t know what to do anymore. I cannot wait 4 months for a line. Seriously. What confirmation to I have that a Technician will pitch in April? I want this sorted out ASAP. </p> <p>Order Number: ********** 06</p>