Pathetic service! Utterly appalled!!!!!
<p>Telkom offered me a sim card in order for me to use my current ADSL in a mobile fashion. I thought this was a fantastic idea, until the sim card came and for the last three weeks nobody seems to be able to get the sim card registered or activated (even though it shows it has been activated on my side).</p> <p>I have two reference numbers : *** and *** , and there was a further fault logged to a technical support centre. Apparently there was supposed to be someone that would contact me within 48 hours.... There was also supposed to be an investigation into why the sim card was not working and why it was not picked up on the system...</p> <p> </p> <p>Why does Telkom offer these services to their clients if they cannot manage their services???</p> <p>I am at my wits end!</p> <p>I have requested to speak with a supervisor, but they are seemingly never available!!!</p> <p> </p> <p>Oddly, as I write this review, I have been able to contact a supervisor by the name of Thabiso, however, I am now in a position where I have been informed that I must drive to the Bluff in order to correct this issue???</p> <p> </p> <p> </p> <p>Telkom, I am disgusted by this shoddy service!</p>
