1 reviews | Active since Dec 2016

04 May 2017, 12:26

Pathetic Service!! They should be shut down!!!

<p>I had requested for a line relocation and I am still waiting. Instead the call centre sends me from pillar to post. The worst is the supervisor who told me that even if I had to go with another provider for adsl.... I need telkom!!! What arrogance to people who pay their salaries and keep Telkom going. They should just shut Telkom down. Useless bunch of people who have no idea what they are doing. I am still waiting for service.</p>

0
Replies (2)
Telkom
Telkom's reply05 May 2017, 07:30
Official

Good day Asanda,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

's update05 May 2017, 08:36
Reviewer Update

Can I expect my line to be working order today as Telkom has known about the relocation a month ago. I dont understand why Im still being sent from pillar to post.