Pathetic service- Telkom Mobile

Yesterday(17.09.2022) I bought airtime for R50(Telkom), and borrow R23 of emergency airtime of which i bought 1.3G for R20.90( valid for 3days). This was 16h59 and 17h11 my data was depleted.

I phoned the 081180 telkom line, to enquire. Held for 17min plus, and then I was dropped without assistance. Phoned again held for 17min, and I was told by Mpho that browsing through tiktok finished 1.3G data within 11minutes.

I asked if that made sense? and she said no. However the data is depleted and i will have to buy more data. Resolution? Nothing has happend...Telkom service is beyond appalling and what ****es me off is the lack of accountability, the i don't care, the not my problem but your problem. To top it all, they said i have another app which finished data of which it came as no suprise as that what these networks use as escape goat.