Pathetic Service - Telkom line down since 25th Nov

<p>On the 25th November 2016 I phoned telkom to inform them that my ADSL line and telephone line is not working. I received a reference number 570CRK221116. Todate (18th Dec 2016)the line is still down and I am still waiting for Telkom to restore the service. </p> <p> </p> <p>I have asked for the escalation and received escalation reference number 709CRK251116. I have called the call center and asked on numerous occasions to speak to the supervisor and the response I have got was that they are in the meeting. On 17th December they closed my call, SMS ing me that the call resolved which is not the case. I phoned Telkom on the 17th Dec and had to open a new call reference 127CRK17126.</p> <p> </p> <p>This is very poor cusomer service and I not sure when if they ever will restore the service.</p>